Dinnerly Review [Apr,2026]: Pros, Cons & Real Use Cases for SMBs

Customers consistently praise Dinnerly's affordability, noting it's the lowest-priced meal kit service. Many feel it offers good value for the money, especially compared to dining out or other meal kit options. For example, reviewers say, "Dinnerly is the best value meal kit I've used" and "The prices are really economical."

A significant number of reviewers report frequently missing ingredients in their boxes, leading to frustration and incomplete meals. Some examples include missing recipe cards, produce, or even entire meals from the order. One reviewer stated, "Boxes ALWAYS have missing ingredients and/or recipe cards."

Many customers experience problems with Dinnerly's delivery service, including late arrivals, missed deliveries, and damaged boxes. This unreliability disrupts meal planning and can lead to spoiled ingredients. As one reviewer noted, "I’ve had 3 deliveries, out of maybe 6 total, that are days late."

Some reviewers express concerns about the quality and freshness of the ingredients, citing instances of moldy produce, opened or leaking meat, and expired items. This raises concerns about food safety and overall satisfaction. For instance, a reviewer shared, "I’ve received moldy food, opened and leaking meat."

Many customers appreciate the variety of recipes offered by Dinnerly and find the meals to be delicious and easy to prepare. They enjoy trying new cuisines and appreciate the convenience of having pre-portioned ingredients. One reviewer said, "The meal choices are varied, easy to prepare and delicious."

Some reviewers report difficulty contacting customer service and resolving issues, such as missing ingredients or late deliveries. This lack of responsiveness adds to the frustration caused by other problems. A reviewer stated, "You can’t get through to customer service to talk to an actual person."